A KindCo workshop that accelerates results by strengthening trust, open communication and team agility.
Build High-Trust Teams in Your Organization
Build High-Trust Teams That Collaborate, Communicate, and Perform
Trust isn’t a “nice-to-have.” It’s the foundation of every effective team.
When trust is low, people hesitate. They stay quiet. They double-check each other's work. Decisions slow down. Culture frays. Performance drops.
When trust is strong, teams move faster — with clarity, confidence, and connection.
KindCo’s Trust Workshop gives your team the tools, language, and shared agreements to work better together — immediately.
Available in-person or virtual. Half-day, full-day, or a 2- or 4-part online series.
KindCo Trust Workshop
Why Trust Matters
Work — and how we work together — has changed. Hybrid and remote collaboration, rapid change, and increased demands mean teams need more than skill. They need psychological safety, shared expectations, and a culture where people feel safe to speak up.
Without trust:
Teams avoid hard conversations
Innovation stalls
People work in silos
Accountability feels personal, not productive
Burnout rises
With trust:
People communicate openly
Decisions speed up
Conflict becomes healthy
Teams solve the right problems
Culture becomes a competitive advantage
Trust is the foundation. This workshop helps you build it.
What your team will gain from the trust workshop
By the end of the workshop, your team will:
✔ A shared definition of trust
Clear, concrete agreements about what trust looks like in your team’s day-to-day interactions.
✔ Increased open dialogue
Tools to speak up earlier, give real feedback, and engage in productive conflict.
✔ Stronger team communication & alignment
Practices that eliminate assumptions, clarify expectations, and reduce misunderstandings.
✔ Faster, more confident decision-making
Trust frameworks that reduce second-guessing, shadow work, and permission-seeking loops.
✔ Clear accountability that feels energizing — not uncomfortable
A shared approach to holding each other respectfully, consistently, and kindly accountable.
✔ A Team Trust Charter (in the full-day session)
A practical set of commitments and behaviours your team co-creates and uses beyond the workshop.
This isn’t a lecture. It’s an interactive experience designed to open conversation, deepen self-awareness, and offer tangible tools for building a culture of trust.
Who is this trust workshop for?
This workshop is ideal for:
Leadership teams navigating change or new dynamics.
Managers looking to deepen connection and performance.
Cross-functional teams working in hybrid or remote settings.
Departments experiencing transition, merger, or system change.
Teams wanting to refresh culture and deepen collaboration.
Whether your team is thriving or struggling, this workshop meets them where they are—and helps them move forward together.
Ready to build your high-trust team? Let’s talk.
Workshop Format
We offer 3 formats to fit your schedule and work style.
In-Person
Half-day or full day
Ideal for immersive team off-sites
Facilitated onsite at your location
Virtual
2-part or 4-part series on Zoom
High engagement using breakout rooms, digital tools, and real-time collaboration
Maximum group size: 20 participants
Best suited for: intact teams (leadership teams, project teams, newly formed teams, hybrid teams, teams in transition)
Meet Your Facilitator
Nikki Hedstrom
Trust At Work® Certified Practitioner | 15 years of experience in people engagement
Nikki blends human-centred approaches with practical tools to help teams shift patterns, strengthen communication, and build a foundation of trust.
Her facilitation style is engaging, warm, and focused on real-world outcomes your team can use immediately.
The Trust At Work® Certification involves training by Charles Feltman, author of the worldwide bestseller “The Thin Book of Trust’ and a leadership coach, facilitator, and trainer with over 30 years of experience in building trust in the workplace. KindCo’s Trust workshop is designed in alignment with the Trust at Work® proven framework, tools, techniques, and resources.
Are you building trust in your relationships?
Take our self-assessment to gain insight into how your behaviours are impacting trust in your relationships.
You will walk away with insights into areas of focus and actions you can take to start building trust.
Actionable Takeaways
Individual Reflective Exercises
Framework for Building Trust
Team Trust Charter
Client Testimonial
“The workshop had a great pace and covered a wide range of topics. Nikki is an engaging speaker, and I especially appreciated the marble jar analogy and how it tied into the four distinctions of trust. It gave me a memorable way to bring the concepts into conversations with colleagues.”
Daniel Chernov - Galloway Botteselle & Company
Explore Our Trust Workshops
Workshop Full-Day
Instructor: Nikki Hedstrom
Workshop Length: 8 Hours (includes 1 hour break for lunch, and breaks)
Skills: Leadership, Communication, Relationship Building
In this workshop, you’ll learn how to build trust through four distinctions of trust. You’ll reflect on the key distinction you can improve.
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Introduction to the four distinctions of trust.
Development of a trust charter for the team.
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You will explore the concept of trust and learn a framework to apply to build trust in the workplace.
Uncover personal and team trust patterns through hands-on activities and guided reflection.
Practice real-world strategies to build, sustain, and, when needed, repair trust
Walk away with a personalized Trust Action Plan they can apply immediately.
Identify the team’s areas of strength and opportunity within the trust framework. Develop a trust charter as a team.
Workshop Half-Day
Instructor: Nikki Hedstrom
Workshop Length: 4 Hours
Skills: Leadership, Communication, Relationship Building
In this workshop, you’ll learn how to build trust through four distinctions of trust. You’ll reflect on the key distinction you can improve.
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The Building Trust in the Workplace Workshop can be done as a half day.
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You will explore the concept of trust and learn a framework to apply to build trust in the workplace.
Uncover personal and team trust patterns through hands-on activities and guided reflection.
Practice real-world strategies to build, sustain, and, when needed, repair trust
Walk away with a personalized Trust Action Plan they can apply immediately.
Virtual Workshop Sessions
Instructor: Nikki Hedstrom
Workshop Length: 4.5 Hours, 3 x 1.5-hour sessions
Skills: Leadership, Communication, Relationship Building
In this workshop, you’ll learn how to build trust through four distinctions of trust. You’ll reflect on the key distinction you can improve.
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This keynote dives into how we build trust and strengthen relationships through awareness of our behaviours.
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You will explore the concept of trust and learn a framework to apply to build trust in the workplace.
Uncover personal and team trust patterns through hands-on activities and guided reflection.
Practice real-world strategies to build, sustain, and, when needed, repair trust
Walk away with a personalized Trust Action Plan they can apply immediately.
Inquire about pricing and availability for the Trust Workshop
We’re so glad you’re here. Please fill out the quick form below to join us for an experience rooted in reflection, connection, and trust.
Our Other Trust Products
Webinar
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An introduction to the 4 distinctions of trust.
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You will explore the concept of trust and learn a framework to apply to build trust in the workplace.
Uncover personal and team trust patterns through hands-on activities and guided reflection.
Practice real-world strategies to build, sustain, and, when needed, repair trust
Walk away with a personalized Trust Action Plan they can apply immediately.
Keynote
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This keynote dives into how we build trust and strengthen relationships through awareness of our behaviours.
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Learn how to talk about trust in a way that will build relationships.
Explore our research findings on “Trust in the Workplace.”
Building Trust in the Workplace Workshop FAQs
Why is trust in the workplace important?
Trust is the foundation of effective collaboration, engagement, and performance. According to Gallup, employees who trust their leaders are significantly more engaged and productive. High-trust workplaces also experience lower turnover, less stress, and stronger innovation.
What happens when there is a lack of trust at work?
A lack of trust leads to communication breakdowns, low morale, high turnover, and decreased productivity. In fact, Harvard Business Review found that employees in low-trust environments report 74% more stress, and 50% lower productivity.
How does trust impact employee retention?
Trust directly influences whether employees stay or go. A Harvard Business Review study found that employees who distrust leadership are 3 times more likely to leave. Retention isn’t just about compensation; it’s about building a culture of trust.
Can trust increase productivity?
“Compared with people at low-trust companies, people at high-trust companies report: 74% less stress, 50% higher productivity, 13% fewer sick days, 76% more engagement, 29% more satisfaction with their lives, 40% less burnout.” From a Harvard Business Review study. Trust creates psychological safety, allowing teams to take risks, innovate, and perform at their best.
How does trust affect workplace communication?
Trust is a prerequisite for open and honest communication. Yet only 1 in 3 employees say they trust the communication from leadership, according to Gallup. When trust is low, even the best communication strategies fall flat.
What are signs of a high-trust workplace?
Common traits include:
Open and honest communication
Accountability and reliability
Safe spaces for feedback
Collaborative problem-solving
Clear values and follow-through
These environments lead to better returns for shareholders, according to a Watson Wyatt study.
How can organizations build trust at work?
Trust is built through consistent behaviours, like showing care, being reliable, acting with integrity, and demonstrating competence. At KindCo, our Building Trust in the Workplace workshop helps teams build these skills through interactive sessions, group activities, and proven frameworks. Learn more about our trust workshop →
Why is building trust especially important now?
With hybrid work, economic shifts, and burnout at all-time highs, trust has become a non-negotiable necessity. Leaders who invest in trust now are more likely to retain top talent, adapt to change, and outperform their competition. In a trust economy, relationships are your strongest currency.
Does the trust workshop qualify for Continuing Professional Development (CPD) hours?
Let us know which governing body you report to, and we can work with you to ensure you get CPD hours. The trust workshop provides skills that can be applied to building stronger relationships with clients and employees.
What Qualifies as CPD for BC accountants?
“CPD is learning that is relevant and appropriate to a member’s work/professional responsibilities and growth as a CPA. CPD does not have to be taken through CPABC – it does not even have to be taken in Canada. CPD may be completed through any learning institution, organization, employer, or even online. CPD does not necessarily have to be accounting related – it just has to be relevant to the member’s particular employment or professional role, business situation, or career aspirations.” CPA British Columbia.
